Privacy Policy

Last Updated: July 20, 2025

1. Introduction

Welcome to Crack_IQ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

By accessing or using Crack_IQ, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Date of birth and educational background
  • Payment information for premium services
  • Government-issued ID for verification (when required)

Usage Data:

  • IP address, browser type, and device information
  • Pages visited, time spent, and navigation patterns
  • Quiz results and performance metrics
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To provide and maintain our educational services
  • To personalize your learning experience
  • To process payments and prevent fraud
  • To communicate with you about updates and offers
  • To improve our platform and develop new features
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who assist in platform operations
  • Educational institutions for verification purposes
  • Legal authorities when required by law
  • Affiliates during business transfers or mergers

We require all third parties to respect your privacy and comply with data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption for all data transmissions
  • Regular security audits and vulnerability testing
  • Access controls and authentication protocols
  • Secure storage with limited retention periods

While we strive to protect your information, no electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Restrict or object to processing of your data
  • Withdraw consent (where applicable)
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@crack_iq.com.

7. Children's Privacy

Our services are intended for users aged 13 and above. For children under 13:

  • We require verifiable parental consent
  • We collect only necessary information
  • We provide parental control options

Parents may review, modify, or delete their child's information by contacting us.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting a notice on our platform
  • Sending an email to registered users
  • Updating the "Last Updated" date

Your continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related inquiries or requests, please contact our Data Protection Officer at:

Email: privacy@crack_iq.com

Phone: +91 9718659236

Address: Crack_IQ Education Pvt. Ltd., [Your Physical Address], India